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The Peninsula's Premier Event Location

Safety Policy & Move-In Policies

Safety Policy

SMCEC believes that safety, health, and well-being of Event Center guests and clients are a top priority.

Load In and Load Out

  • Prohibited Interior Driving for Vendor Load in and Load Out: “Motorized vehicles (excluding motorized wheelchairs) are not permitted inside the Buildings,  Vendor load-in areas outside the licensed facilities shall be explicitly designated by Management”.
  • Limitations: Vendor parking is not allowed in interior campus areas during events; Vehicles left inside event gates after designated times may be removed at the owner’s expense.
  • Display Vehicle Exception: Vehicles are not allowed inside the premises unless they are part of a display. In such cases, a temporary vehicle permit from the Fire Department is required”.
  • Floor Protection Requirement: Motorized vehicles are not permitted in permanent carpeted areas without prior approval. Upon approval, protective covering (e.g., plywood or heavy plastic) must be laid to protect the flooring.

 

Licensees are responsible for ensuring all vendors adhere to these specific procedural requirements:

  • Designated Entrances: All freight and exhibit materials must be moved in and out through overhead doors. Use of pedestrian doors for this purpose is strictly prohibited.
  • Unloading Time Limits: Limit active loading time to prevent congestion. For example, “Permission to stage a vendor vehicle outside for active loading applies only to commercial vehicles and shall not exceed 20 minutes”.
  • Move-Out Procedures: No vehicles will be permitted inside SMCEC interior gates until the event has ended and the site is clear of all patrons.
  • Idling and Staining: Idling of vehicles is prohibited. Any vehicle found to leak oil or other solutions that could stain the floors must be removed immediately at the License’s expense.

 

All buildings at the San Mateo County Event Center have ground level freight doors. 

  • Expo Hall: (3) 16′ x 16′ and (1) 16′ x 24′ freight door
  • Fiesta Hall: (1) 12′ x 13’6″ freight door
  • Oak and Cypress: (1) 12’8″ x 13’6″ freight door
  • Meeting Pavilion, Sequoia Hall and Redwood Hall: (1) 11’11” x 11’6″ freight door
 

Paramedics

All staffing levels for Emergency Services will be decided by the San Mateo County Event Center depending on the details and size of your event. SMCEC reserves the right to provide all necessary EMT personnel. EMT’s will be billed on your final invoice. Please contact your event manager to make arrangements.

ADA

As a facility of public accommodation, the SMCEC complies with the American with Disabilities Act (ADA) and regulations issued there under. Lessees are also required to comply with the provisions of the ADA.

Click here for more information regarding our ADA Guide.

Fire

All event floor plans must be approved by the San Mateo County Fire Marshall. You will be required to provide event floor plans using the cad template given by your event manager. For more information, feel free to contact the events services team at eventservices@smcec.co.

Freight & Deliveries

Your decorator or on-site representative is responsible for receipt of any and all deliveries. SMCEC will not accept any deliveries or shipments prior to your event move in.

Security & Police

All staffing levels for security and police will be decided by the San Mateo County Event Center, depending on the details and size of your event. Please contact your event manager to make arrangements.