This guide provides an overview of services and facilities available to guests with disabilities. Please note all information is subject to change without notice.
The San Mateo County Event Center offers public parking at the east side of the facility at 1346 Saratoga Drive, 1/4 mile east of South Delaware Street. Standard parking rates apply. Accessible parking spaces have been designated in the parking lot for guests displaying a valid disabled placard or license plate. Premium parking spaces, when open, will be available to guests displaying a valid disabled placard or license plate for the standard parking fee. For popularly attended events, we encourage all guests to arrive early for the best parking availability. All public buildings and common grounds areas at the San Mateo Event Center are ADA accessible.
All Exhibit halls are accessible to guests with disabilities. Show Managers, Exhibitors and concession staff provide excellent customer service to all guests. If you need assistance, please ask a staff member.
Redi‐Wheels Paratransit service is available for persons with disabilities who cannot independently use regular SamTrans bus service some or all of the time. Clients must meet SamTrans eligibility requirements and trips must be prearranged. Contact SamTrans at 1‐800‐660‐4287 or for (TDD only) 650‐508‐6448 for additional information regarding this service.
Service animals are welcome at the San Mateo County Event Center. Guests are limited to one service animal as defined by the ADA. Guests, or a member of their party, must physically control the service animal on a leash or harness at all times. Patrons are responsible for cleaning up after all service animals. Guests may be required to remove their service animal from the property if the service animal demonstrates aggression, disrupts activities, is left unattended, or not cleaned up after.
*Please note, service animals in training, emotional support animals, and comfort animals will not be allowed on property.
All public restrooms in buildings, except those located within the east lobby of Fiesta Hall and exterior south side of Sequoia Hall, are accessible for use by Guests with disabilities.
Accessible drinking fountains are located in Expo Hall and Fiesta Hall.
Accessible ATM Machines are located throughout the grounds.
Smoking is not permitted within 30 feet of buildings.
This website complies with W3C ADA standards and policies. We strive to ensure our website is accessible to all those with disabilities. If you encounter an area of our website that is not accessible, please notify our web developer liaison and we will ensure a prompt correction where possible.